Alistair is an IT Operations Director with a focus on cost optimization and service excellence. An ITIL v4 Master and COBIT certified professional, he excels in aligning IT spend with business value. He brings 20 years of experience managing large-scale IT estates and support functions for manufacturing and logistics firms.
Alistair MacGregor is a veteran IT leader dedicated to the efficiency and financial health of technology departments. With a career spanning two decades in operational heavy industries, Alistair understands the critical nature of uptime and the financial weight of IT assets. He holds the highest level of ITIL certification and is a practitioner of the FinOps framework, helping organizations cut operational waste without degrading service quality. Alistair writes for IT managers and CFOs, offering hard-nosed advice on negotiating software contracts, managing hardware lifecycles, and reducing the 'hidden' costs of cloud computing. He is an expert in modernizing service desks, shifting them from reactive firefighting units to proactive value creators. His work addresses the specific challenges of multi-entity UK groups, such as speeding up financial consolidation and ensuring data consistency across departments. Alistair’s guidance helps businesses establish a 'Single Source of Truth' and navigate the complexities of ERP migrations without disrupting daily operations.